Privacy Policy
www.kitchensbroth.com is a website owned by Hope Manufacturer LLC.
This website is operated by Kitchensbroth.com. Throughout the site, the terms “Kitchensbroth”, “we”, “us” or “our” refer to Kitchensbroth.com. Kitchensbroth.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices here.
This privacy policy sets out how Kitchensbroth.com uses and protects any information that you give Kitchensbroth.com when you use this website. Kitchensbroth.comis committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kitchensbroth.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect?
We may collect the following information:
Contact information including name, mailing address, email address, and mobile telephone number.
Demographic information such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers.
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails and, if you have enrolled in our text messaging promotion, text messages (SMS/MMS) about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How we share and disclose information?
Kitchensbroth.com only shares personal information with affiliated companies, as well as business partners and service providers whom we rely on to help us provide better service to you. These companies need information about you to perform their service functions (such as to process and fulfill your order, verify your credit card information, and to protect you from fraud). We also share information with trusted companies that help us with marketing functions (such as to manage our Internet business and to market our products and services, including by administering our text messaging program). We may engage vendors to serve advertisements on our behalf across the Internet and to provide analytics services. These vendors may collect certain technical or other information from you (e.g. clickstream information, browser type, time and date, hardware/software information, cookie ID, IP address, etc.) when you visit our Website, and may use that information to provide advertisements about goods and services that are deemed to be of greater interest to you.
We may also share your information for any other purpose as disclosed at the time of collection, or when we have otherwise obtained consent. Please note that this policy is not intended to limit our ability to share or disclose aggregated, pseudonymized, or anonymized data. Kitchensbroth.com also reserves the right to use or disclose information as needed to satisfy any law, regulation or legal request, to fulfill your requests, to cooperate in any law enforcement or similar investigation, or to conduct any internal investigation or similar function we deem appropriate to protect our business.
If you do not want your information to be shared with our partners, please submit the form below to be able to cancel your authorization.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third Party Gathering
The Kitchensbroth.com may use web traffic reporting services such as Google Analytics. The information is collected by Google Analytics on behalf of the Kitchensbroth.com. The information collected by Google Analytics is mostly anonymous (except for some information such as IP addresses and Google search terms). For more information on Google Analytics’ privacy practices, you may visit their Privacy Policy.
Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.
Use of Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
Legal Requirement and Protection of Attentive and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.
Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer John Kincaid at 523 Blake Ave, 1b, Brooklyn, New York, United States or by mail at: [email protected], we will reply to the message within 1 business day and solve your problem with the fastest speed, thank you.